General Information
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Dee K. Knight
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Box 311100 Denton, TX 76203-1100
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Research Area
- Service Quality (e.g., consumers’ and retailers’ expectations, contact employees’ job performance)
- Retail Careers (e.g., retail work experiences, job performance, job satisfaction, career expectations, career intentions, Generation Y)
- Retail Internationalization (e.g., shopping behavior, brand equity, Generation Y consumers, online retailing).
Courses Taught
- SMHM 2490 Introduction to Apparel Merchandising
- SMHM 3850 Promotion
- SMHM 4080 / 5080 Merchandising Ventures
- SMHM 4500 Internship
- SMHM 4660 / 5660 Advanced Merchandising Applications (Resident and as study abroad to Malaysia and Hong Kong ~ China)
- SMHM 5240 Global Fashion Retailing
- SMHM 5550 Promotional Strategies
- SMHM 5700 Service Excellence
Education
Degree |
Major | Institution |
Ph.D. |
Fashion Merchandising | Texas Woman’s University |
M.S. |
Industry-Technical Merchandising and Fabric Analytics | University of North Texas |
B.S. |
Business, Education, History | Baylor University |
Significant Awards
Date |
Award | Sponsoring Organization |
2000 |
ATMI Award for Excellence | Merchandising Faculty American Textile Manufacturers Institute |
1998 |
Outstanding Alumna | School of Merchandising & Hospitality Management, University of North Texas |
| 1987 | Outstanding Retailer | Dallas International Apparel Mart, The Dallas Morning News, Southwest Manufacturers Association |
Selected Publications
Kim, H-J., Knight, D., & Crutsinger, C. (forthcoming). Generation Y Employees’ Retail Work Experience: Mediating Effect of Job Characteristics on Job Outcomes. Journal of Business Research. (R) (I)
Minyoung L., Knight, D., & Kim, Y-K. (forthcoming). Brand analysis of a U.S. global brand in comparison with domestic brands in Mexico, Korea and Japan. The Journal of Product & Brand Management, 17 (Winter/Spring). (R) (I)
Knight, D. K., Kim, H-J., & Crutsinger, C. (2007). Examining the effects of role stress on customer orientation and job performance of retail salespeople. International Journal of Retail and Distribution Management, 35(5), 381-392. (R)
Knight, D. K., & Kim, E. Y. (2007). Japanese consumers’ need for uniqueness: Effects on brand perceptions and purchase intention. Journal of Fashion Marketing and Management, 11(2), 270-280. (R)
Knight, D. K., Crutsinger, C., Kim, H.J., (2006). The impact of retail work experience, career expectation, and job satisfaction on career intention. Clothing and Textiles Research Journal, 24(1), 1-14. (R)
Knight, D. K. (2006). Examining our global interdependence through study abroad in China and Hong Kong. Journal of Family & Consumer Sciences, 98(3), 57-61. (R)
Crutsinger, C., Knight, D., & Kinley, T. (2005). Student learning style preferences: Implications for web-based instruction. Clothing and Textiles Research Journal, 23(4), 266-277. (R)
Kim, H.J., Crutsinger, C., & Knight, D. (2005). A comprehensive approach to model development: The effect of U.S. retail employees’ work experiences on job performance, job satisfaction, and career intention. Journal of the Korean Society of Clothing and Textiles, 29(12), 1571-1581. (R)
Kim, H.J., Lim, S.J., Crutsinger, C., & Knight, D. (2004). Testing measurement invariance of fashion brand equity. Journal of the Korean Society of Clothing and Textiles, 28(12), 1583-1595. (R)
Selected Grants
Date |
Grant Title | Funding Agency |
| 2007 | Building a Global WebSphere | UNT, Hispanic and Global Studies Initiative |
| 2007 | Generation Y: The Myth and Realty about their Retail Worth Experience | UNT, Research Initiation Program |
2006 |
Generation Y: The Myth and Realty about their Retail Worth Experience | UNT Research Initiation Program |
| 2006 | E-Passport: Creating Global Experiences for Merchandising Students | UNT Hispanic and Global Studies Initiative |
| 2003 | Retail work experiences and career expectations as antecedents of career choice. | UNT Research Initiation Program |
2002 |
Teen employees’ job performance: The effect of supervisory support and adaptive behavior. | UNT Research Initiation Program |
| 2002 | Retail internationalization: Implications for retailers. | U.S. Department of Education |
| 2001 | Modifiers and consequences of retail contact employees’ job performance. | UNT Research Initiation Program |
| 2001 | Retail work expectations and experiences: Implications for retaining college students in the Industry. | Saks, Incorporated |
| 2001 | The impact of retail work environments on job performance, job satisfaction, and turnover intention: Understanding the teen employee. | UNT Research Opportunities Program |